Our Process

Once you have contacted Darkswan for your Design, we will email you for a phone consultation appointment. This consultation is FREE OF CHARGE even if you do not contract us for the design. We will discuss your ideas and business plans to begin your design.

Once the design concept is agreed upon, you will receive a contract that completely outlines our responsibilities and costs for the design. Once this contract is signed*, we will begin the design and you will recieve previews to approve or reject as project is completed. After the final approval, your zencart will be installed and configured on your server of choice.**

Training to use your Zencart can be scheduled at your convienence, however all training must be completed within 30 days of full installation***


*please note, we no longer finance designs. All designs must be paid in full before work begins

**Darkswan cannot offer technical support on servers other than our own.

***Hosting clients are not limited to 30 days.